A long-term care ombudsman is an advocate for residents of nursing homes and assisted living facilities. An ombudsman provides information on how to find a facility and what to do to get quality care. He/She is trained to resolve problems and help with complaints. These matters are kept confidential unless authorized by the resident or resident represntative.
The ombudsman program is administered nationally by the Administration on Aging (AoA) and in the State of Mississippi by the Department of Health, Division of Licensure and Certification.
A long-term care ombudsman:
Anyone interested in information about this program should contact Cindi Thompson at (662) 498-1170.